Privacy Policy

Information we may collect

Fatbet Casino may collect information that you provide directly, information created when you use the website and information received from service providers that help operate the platform. The type and amount of information handled may depend on the services you use, the transactions you make and the checks required before or during your account activity.

Account and identity information

When you register or maintain an account, we may handle details such as your name, date of birth, contact details, login information, address or other information needed to create and manage your player account. We may also record your communications with support, account preferences, responsible gambling settings and other information you choose to provide.

Verification information

To help confirm identity, age and eligibility, we may request verification documents or other evidence. This can include information shown on identity documents, proof of address and details needed for customer due diligence. Verification information may be reviewed by authorised staff or specialist service providers acting on the platform's instructions.

Payment and transaction information

We may record deposits, withdrawals, wagers, account balances, bonuses or promotional activity where applicable, and other transaction information connected with your account. Payment providers may process payment details on their own systems. Fatbet Casino may receive information needed to confirm a transaction, prevent misuse, resolve payment issues and keep appropriate financial records.

Technical, device and cookie information

When you visit or use the website, technical information may be collected automatically. This may include your IP address, browser type, operating system, device identifiers, language preferences, time zone, pages viewed, links selected, general location information and information about how you interact with the website. Cookies and similar technologies may help remember settings, support sign-in, maintain security, measure website performance and understand general usage.

How information is used

Personal information is handled for purposes connected with providing and administering online casino services. We aim to use information in a way that is relevant to the purpose for which it was collected and reasonably expected in the context of your relationship with Fatbet Casino.

• To create, operate and maintain your player account.
• To authenticate users, protect account access and support secure sign-in.
• To process deposits, withdrawals and other account transactions.
• To verify identity, age and account information where checks are required.
• To identify, investigate and prevent fraud, money laundering, account misuse, collusion and other suspicious or unlawful activity.
• To provide customer support, respond to enquiries and resolve complaints or technical problems.
• To communicate with you about account activity, service notices, security matters, transactions and changes to website terms or policies.
• To provide marketing communications where permitted and where you have provided the necessary consent or otherwise have a lawful basis to receive them.
• To understand website performance, improve features, test services and maintain the reliability and security of the platform.
• To meet legal, regulatory, accounting, taxation, reporting and record-keeping obligations that apply to online gambling services.
• To protect the rights, property and safety of Fatbet Casino, its players and relevant service providers.

Some processing may be carried out using automated tools, including tools designed to identify unusual activity, security risks or patterns that require further review. Where appropriate, information may be reviewed by authorised personnel before an account or transaction decision is finalised.

Sharing information

Information may be shared where reasonably necessary with trusted providers that support hosting, identity checks, payment processing, fraud prevention, customer support, communications, information security, analytics and technical maintenance. These providers may only use information for agreed services and are expected to handle it securely.

Information may also be disclosed where required or permitted by law, to respond to a valid legal request, to protect users or the platform, to investigate suspected wrongdoing or as part of a business transfer or corporate change. We do not intend to sell personal information as a standalone commercial product.

Storage, security and retention

Fatbet Casino takes reasonable steps to protect personal information from unauthorised access, loss, misuse, alteration or disclosure. Measures may include access controls, authentication procedures, monitoring, encryption or secure transmission technologies, staff confidentiality requirements and security reviews. No website, online account or method of transmission can be guaranteed to be completely secure, so players should also use a strong, unique password and keep login details private.

Personal information may be stored or processed by service providers in Australia or other locations, depending on the systems used to operate the website. Where information is handled by providers, reasonable steps are taken to require appropriate confidentiality and security safeguards. The countries or locations involved may change as technology and service arrangements develop.

We keep information for as long as it is needed for the purposes described in this policy, to maintain accurate account records, deal with disputes, protect the platform and meet legal or operational requirements. Some records must be kept for a period required by law even after an account is closed. When information is no longer required, it may be deleted, anonymised or securely disposed of, subject to applicable retention obligations.

Cookies and similar technologies

Cookies are small files or similar technologies that can be stored on your device when you use the website. They may support essential functions, remember preferences, help maintain account security and provide information about website usage. Some features may not work correctly if certain cookies are blocked or removed. You can manage, restrict or delete cookies through your browser settings. Browser controls differ, so you should check the instructions for your chosen browser.

Your privacy choices and data rights

Depending on your circumstances and applicable privacy requirements, you may have rights relating to personal information held about you. These rights can include requesting access to your information, asking for inaccurate or incomplete information to be corrected, requesting deletion where permitted, and withdrawing consent to marketing communications. Withdrawal of marketing consent does not necessarily affect processing needed to operate your account, complete transactions, meet legal obligations or protect the website.

To exercise these rights or ask a privacy question, contact support@fatbet-casino.best. Please provide enough information for us to understand your request and identify the relevant account. We may need to verify your identity before providing information or making changes, particularly where a request concerns sensitive account or verification records. This helps protect players from unauthorised disclosure.

1. Access: ask what personal information may be held about you and request a copy where applicable.
2. Correction: tell us which information is inaccurate, out of date or incomplete and provide the correct details.
3. Deletion: ask for personal information to be deleted where it is no longer needed and no retention requirement or other lawful reason prevents deletion.
4. Marketing consent: withdraw consent to promotional messages by contacting support@fatbet-casino.best or using an unsubscribe option included in a marketing message, where available.

Requests are considered in line with applicable requirements. In some situations, access, correction or deletion may be limited, delayed or refused, including where information must be retained, disclosure could affect security or fraud prevention, or the request cannot be verified. If this occurs, we will provide an explanation where appropriate.

Updates to this policy

This Privacy Policy may be updated from time to time to reflect changes to the website, services, technology, legal requirements or privacy practices. The latest version will be made available on this page. Players should review the policy periodically, especially before continuing to use the website after an update. By using Fatbet Casino after a policy change takes effect, you acknowledge the updated information to the extent permitted by law.